Step by Step Guides
The Step by Step design is unique and sets them apart from other products on the market today. They are a ‘clinical pathway’ for the client. This model promotes standardized care at the level of the visit or encounter for clients with similar conditions. Expectations for each visit or encounter are broken down into ‘Steps’. As the client navigates though the guide, the content and expectations change, moving the client from Safety, to Disease Control to higher levels of self-care and Health Promotion.
The Step by Step model encourages clients to prepare for encounters by reading ahead or reading the next Step. On a visit by visit basis, client’s disease management expectations are presented as Goals. Content to support these Goals is included within each Step. These Goals relate to the client’s disease management Status, Behavior and Knowledge.
Step by Step guides help organizations achieve sustainable, high level outcomes. Organizations are able to reduce costs or visits per episode because many clients and caregivers are able to prepare for visits and read ahead in their guides. They need fewer visits to reach the end of the ‘pathway’ or ‘standard’ and achieve higher levels of disease management and self-care.